Our booking policy serves as a service agreement that outlines the terms and conditions of the services we provide. By agreeing to this policy, you can feel confident that you understand your responsibilities and what is expected of us. We take pride in providing exceptional service to all our clients.
Booking with us is easy and stress-free. However, please keep in mind that completing a booking does not guarantee your desired date and time. Following all bookings, we will send an invoice with a retainer fee that is due upon receipt. Failure to pay on time may result in a canceled booking and loss of your date and time, so be sure to meet the deadline.
Q: What are Incidentals?
A: Incidentals are additional fees that may be charged for any purchases made from us or for providing our own inventory to sustain our services during your event.
Q: What happens if I don't follow the suggested shopping list?
A: If you don't follow our suggested shopping list and we end up purchasing or providing items from our own inventory, an automatic charge of $225.00 will be applied.
Q: Can I opt-out of the incidental fee?
A: The incidental fee cannot be waived, but it can be avoided by following our suggested shopping list.
Our payment policy is straightforward and designed to ensure your event goes off without a hitch. All invoices must be paid in full at least 30 days before your event date to avoid any delays or issues on the day itself. For last-minute bookings, we offer instant payment options that must be completed within 24-48 hours prior to the event. If full and complete payment has not been received prior to event date and time, your services will be cancelled and a 100% retainer fee and/or any payments made will incur no refunds. Dates are transferable, must re-book within 30 days.
We accept online payments credit/debit. Instant Payments: Zelle, Venmo, or PayPal
Please Note: Processing fees will apply to all debit, credit, and PayPal payments.
As a licensed & insured event bartending company, we follow all the rules and regulations concerning underage drinking laws. We take pride in our strict policy of refusing alcohol to be served to or consumed by any person who is visibly intoxicated or under 21 years of age. We reserve the right to check guests' IDs to ensure that we operate within the legal parameters. Our friendly staff is dedicated to serving you safely and responsibly. We believe that everyone has the right to a safe drinking environment, and we take every measure to ensure that you are protected under our care.
Q: How can I opt out of having a tip jar at my event?
A: If you would like to opt out of having a tip jar at your event, please discuss this with us prior to your service date and time. However, gratuity fees may still apply.
Q: What is the Gratuity Fee?
A: The Gratuity Fee is a percentage of the total cost of your bar service that covers gratuities for the staff. It is an optional charge that is divided among the bar staff.
Q: How much is the Gratuity Fee?
A: The percentage for the Gratuity Fee varies depending on the size of your event and the number of guests. We will provide you with an estimate when you book your bar service.